Chapters and Authors

The following chapters and authors are part of the Trust, Safety, and the Internet We Share: Multistakeholder Insights edited volume:

  • Voices of Trust & Safety: Origins and Evolutions

  • The Trust & Safety Professional Association and Trust and Safety Foundation: An Oral History

  • Publishing Trust and Safety Research: Challenges and Opportunities

  • Trust and Safety as Philosophical Practice

  • Online Community Managers: Learning from the Original Trust and Safety Practitioners

  • Advantages and Challenges Around Community-Led Content Moderation Models From a Historical Perspective

  • Community Moderation and the Hidden Structures of Digital Safety

  • Dangerous Speech and its Dilemmas

  • Trust and Safety Vendors: Looking Back and Forward

  • The Indispensable Role of BPOs in Trust and Safety

  • Trust and Safety and Human Rights: Bridging the Fields for Better Online Governance

  • The three eras of content moderation in the media and what comes next

  • Prosocial Design in Trust and Safety

  • Fighting Terror with Tech: The Evolution of the Global Internet Forum to Counter Terrorism

  • T&S and the Majority World

  • Misinformation in Nepal: Spread, Impact, and Media Dynamics

  • Trust and Safety’s Blindspots: A Latin American Perspective

  • Wellbeing-Centered UX: Supporting Content Moderators

  • Beyond Content Severity: Rethinking Psychological Impact and Wellness Care for Moderators Working with “Benign” Content

  • Trust and Safety Tooling as a User Experience Challenge

  • DIRE: A Framework for Understanding Trust & Safety Tooling

  • Trust and Safety: An Approach to Countering Gender-based Violence

  • Adversarial Shift in the Age of Generative AI: The Impact on Content Moderators and the Need to Accelerate the Defensive Use of Generative AI

  • Intersections Between Trust, Safety, and Responsible AI: How Trust & Safety and AI Auditing Can Learn and Evolve Together

  • Online Safety Regulation: Righting Risks or Risking Rights?

  • Making Metrics Meaningful: A Regulatory Perspective on Effective Transparency Reporting in Online Safety

  • Dream, Design, Deliver: Singapore’s Approach to Online Safety Regulation